Refund policy

All sales are final. We do not accept returns or exchanges.

If you wish to cancel your order, you must contact us immediately after placing it. Cancellation requests are not guaranteed and will only be considered if the order has not yet been processed.

During large product drops or restocks, a 24-hour cancellation window applies. Cancellation requests submitted after 24 hours from the time of purchase will not be accepted under any circumstances.

Please review your order carefully before completing your purchase.

If you receive an item that is defective or incorrect, you must contact us at hello.liltadco@gmail.com within [48 hours / 3 days] of confirmed delivery. Requests submitted after this timeframe will not be reviewed.

To report an issue, include:

• Your full name

• Order number

• A detailed description of the issue

• Clear photos showing the problem

We reserve the right to determine, at our sole discretion, whether an issue qualifies for replacement or other resolution. We are not responsible for damage caused by misuse, improper handling, or normal wear and tear.

By completing a purchase, you agree to this Return Policy.